A mostly technical blog discussing any technology I happen to be wresting with at a particular time. Often this is SharePoint or ASP.NET.
Friday, May 08, 2009
Does this link work for you?
Today I was trying to activate support incidents for a client's MSDN subscription. I called Microsoft as their web page on MSDN suggested, and they told me I need to fill out a form, and email it back to them. Ok, no problem. They then told me the url where I could get the form. I typed it in and got an error. Weird, perhaps I can't type. So after a few attmepts at spelling it out on the phone, the MS guy emailed me the link. Still no go. At this point I was transfered to another department who told me to go to the same link. They tried to tell me that I may be using the wrong version of IE (I have IE7) or that my proxy server may be messing things up (no proxy server). In any case, I must be the moron because I got the "It works over here" response from them.
At this point, I want to know if anyone can actually see this link.
[UPDATE: I just tried this from home, still no go.]
[UPDATE 2: It works now. The trick as pointed out by Syd was that I had my country settings set to US. I do this so that I don't have to read all the MS pages in Dutch. Well it turns out that once I changed my country settins to the Netherlands, the url works. Thanks Syd.]
As emailed from MS:
As promised I send you the URL to activate the support for your MSDN subscription: